Data protection privacy notice

We are committed to protecting your personal information and ensuring we respect your privacy. This Privacy Notice explains how we will look after and use any personal information that we collect about you.

Please note that our website may contain links to websites provided by third parties. These websites have their own privacy policies and Arxaxl is not responsible for their business or their information policies. We recommend users who submit information to or through these third-party websites to review the privacy policies on these websites before submitting any personal data to them.

What is personal information?

Personal information means any information about you from which you can be identified. Examples of personal information include your name, home address, national insurance number, date of birth, telephone number and email address but it also includes other pieces of information which can be used to identify you, either directly or indirectly, such as a website cookie.

Who we are

This privacy notice is provided by ARXAX Ltd. (“ARXAX”; the “company”; “we”; “our”).
We are the Controller of the personal information you provide to us. If you have any questions about this Privacy Notice or the information we hold about you please contact us using the details set out below:
Email address:
Postal address: 152-160, Kempt House, London Road, London EC1V 2NX United Kingdom
Contact telephone number: +44 208 191 0570

You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues. We would however appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

What types of information do we use?

We collect information in the course of providing our services to you. The information which we collect, use, store and transfer about you may include, but is not limited to:

  • contact information such as name, email address, mailing address, phone number;
  • information to verify the accuracy of your identity;
  • information about your business role, such as job title and company name; and information about your interests in our services.

How do we collect information about you?

Typically, we will collect information from you when you contact us directly or provide information in order for us to provide our products and services. We collect information from and about you in the following ways:

Through direct interactions when you give us your personal information by filling in forms or during correspondence with us. This includes when you:

  • use of our services;
  • send us your CV;
  • meet with us in person or talk to us face to face.

Through third parties such as credit reference agencies and fraud prevention agencies. We may also receive personal information from other companies and organisations.

How we will use your personal information

We only obtain, use and keep personal information where we need it for a specific purpose. We set out below the ways in which we plan to use your personal information. We are only able to use your personal information if we have a proper legal reason or basis for doing so. This is called a legal basis and the regulations require that we have a legal basis so that your privacy is protected.  Most commonly we will use your information in the following ways:

  • We have a contract with you. For example, we have agreed to provide our services to you and have a contractual agreement to do this.
  • We have a legal obligation. We need to use your personal information to comply with laws that assist in the prevention of business and financial crime and to comply with regulatory obligations. For example, this might include confirming your identity and source of capital, as well as ensuring we provide you with necessary information.
  • We, or a third party, have a legitimate interest in processing the information and your interests and fundamental right do not override those interests. For example, processing your information to prevent fraud.

We will only use your personal information for the reason for which we collected it.  We will only use it for another reason if we believe that new reason is compatible with the original purpose. If we do need to use your personal information for a non-related purpose we will tell you about it and explain the legal basis which allows us to do so.


We can use your personal information to send you communications if we believe we have a ‘legitimate interest’. We are required to make an assessment with regards to the benefits for us weighed against how appropriate it is to contact you in this way and whether it would be unfair to you. We believe that as a commercial enterprise we do have a legitimate interest in contacting you about our products or services and we will only do so if we decide it would be of interest or beneficial for you.

You may opt-out of receiving any marketing information from us in any form by contacting us.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any other company for marketing purposes.

Withdrawal of consent

In the event that we process your personal data based on your consent, it is important that you are aware of your right to withdraw your consent at any time. You may withdraw your consent by contacting us on the contact details provided below. Such withdrawal may be made in whole or in part. If you do not wish to receive newsletters, financial reports, press releases and/or marketing emails, you can withdraw your consent by following the link in our e-mails. [Please note that if you withdraw your consent, you may not be able to use parts or all of our services.]


Cookies are small text files placed on your computer (or other device where you access the internet) used to collect information on your activities online. They can also be used as part of website functionality. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website by tailoring it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Who we share your information with

We will only share your Personal Data with third parties in the ways set out in this privacy statement. We do not give, sell or rent your Personal Data to third parties for them to market their services to you. Nor do we accept advertising from third parties on our website.

Your rights

You are provided with a number of different rights under the data protection laws in relation to your personal information. These allow you to:

  • access your information;
  • request we correct your information;
  • request that we erase your information;
  • object to the processing of your information;
  • request a restriction in the processing of your information;
  • request a transfer of your information; and withdraw your consent.

If you wish to exercise any of these rights please contact us.

Contact us

If you have any questions related to this privacy policy, if you suspect that a breach of this privacy policy has occurred, or if you would like to contact us for any reason stated in this privacy policy, please contact us using the contact details provided below.


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Email address:

Italy Office: NOI Techpark,
Via Alessandro-Volta 13,
39100 Bolzano, Italy

UK Office: Kemp House,
152-160 City Road,
London EC1V 2NX, UK